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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Miller

May 22, 2023

5  out of  5 rating by David Miller
"Nikki researched and answered all of my insurance questions. She is also very friendly!"

Tone Locc

May 2, 2023

5  out of  5 rating by Tone Locc
"Great job and great service… I appreciate having Nicky as my agent… makes the process easy to understand and her expertise is what made me want to be a part of the State Farm family"

Dylan Holter

April 27, 2023

5  out of  5 rating by Dylan Holter
"Claudia was an excellent help and guide in helping me find a new Auto Insurance policy. She was incredibly knowledgeable and helped me get situated with State Farm for my new truck. Fantastic communication and explained everything in clear and concise fashion. Thank you!"

John S

April 25, 2023

5  out of  5 rating by John S
"Niki was very thorough and took the time to explain and work with me on the insurance coverage I wanted"

Sung Kim

April 24, 2023

5  out of  5 rating by Sung Kim
"Nikki Diaz was great! Let me share how she helped out my family. I got notice that my homeowners insurance with Farmers was going up 80%! With natural gas and oil getting so high, I don’t need another huge bill increase. I naturally reached out to Farmers, but it wasn’t that helpful. So I looked around for other home insurance quotes. Nikki jumped on my quote request. She must have prepared 4 or 5 for me to review, since I was a week away from renewal. I went with one that was the closest to what my prior policy had been. Thanks to Nikki for being so proactive, professional, and straightforward!"

Braid Hype

April 20, 2023

5  out of  5 rating by Braid Hype
"I just want to Sincerely thank Nikki Dias for assisting me in my New Business insurance. Nikki, I called you very frustrated and you assured me you would get me squared away because I needed insurance to procure my keys. She went over EVERYTHING a couple of times for me and never complained, she would answer the question AGAIN as if it was the first time I had ask her. The monthly policy is VERY AFFORDABLE and well within my budget. I encourage EVERYONE to do business with Nikki, your patience with me was exceptional. I would like to say Nikki raised the bar with Customer Service, but instead I'll say SHE IS THE BAR, DREA BEAUTY SNOBZ"

Sorawit Wanitwarodom

April 16, 2023

5  out of  5 rating by Sorawit Wanitwarodom
"I recently purchased renter's insurance through StateFarm from agent Jackie Sanchez, and I couldn't be more satisfied with the experience! Jackie's caring and helpful nature made the entire process a breeze. She even went the extra mile by sending a heartfelt, handwritten thank-you card. I wholeheartedly give Jackie and StateFarm 5 stars for their exceptional customer service and dedication to ensuring a positive experience!"

Delia Tizoc

April 4, 2023

5  out of  5 rating by Delia Tizoc
"(Translated by Google) Excellent help provided by Mrs. Jackie Sánchez I am happy with my policy (Original) Excelente ayuda le brindan la señora Jackie Sánchez estoy contenta con mi póliza"

Maria Vazquez

March 22, 2023

5  out of  5 rating by Maria Vazquez
"I just switched to State Farm &’ I had a wonderful experience from start to finish, Claudia is the one that attended me throughout the whole process &’ I recommend their services to others as well!"

Leonel Bolanos

March 16, 2023

5  out of  5 rating by Leonel Bolanos
"(Translated by Google) Excellent service, very good attention and explanation of the benefits of state farm, thank you and I would gladly recommend it to other people (Original) Excelente servicio una muy buena atención y explicación de los beneficios de state farm gracias y con gusto lo recomendaría a otras personas"

Christina Cole

March 1, 2023

5  out of  5 rating by Christina Cole
"They’re great! Super responsive and helped us get a policy in place quickly. Nikki was super friendly and not afraid to pick up the phone and call me to get our request processed timely!"


March 1, 2023

5  out of  5 rating by Michael
"I needed some assistance and Nikki took care of all of my needs quickly and efficiently. -Thanks"

remo “wallou” kiki

February 5, 2023

5  out of  5 rating by remo “wallou” kiki
"great service , thanks Jackie"

Jerry Butler

February 3, 2023

5  out of  5 rating by Jerry Butler
"The staff at Jackie's office are so helpful for both personal and business needs. When I needed assistance securing a bond for work, Nikki was amazing to work with, and kept me informed of the status with underwriting throughout the whole process. As a client of State Farm for 40 years, Jackie Sanchez is one of the best agents I've had the pleasure to work with!"

Corina Acosta

February 2, 2023

5  out of  5 rating by Corina Acosta
"Nikki of Jackie Sanchez Office is truly something else. Spoke with her because I needed to get car insurance. Nikki is extremely efficient and very knowledgeable in exactly what I needed to get me going. I highly recommend you touch base with her for any insurance needs!!!"

mike t

January 27, 2023

5  out of  5 rating by mike t
"if i can give more than 5 i would excellent customer service very helpful appreciate everything they do :)"

Rene Palma

January 26, 2023

5  out of  5 rating by Rene Palma
"I like the service about state farm insurance company, they are very friendly and professional I would like to recommend anyone their services I give to them five stars for their great services."


January 20, 2023

5  out of  5 rating by Albert
"Professional, Polite, Persistent but NOT disruptive. Definitely the type of sales rep you want to do business with."

Gil Ben-Harosh

January 20, 2023

5  out of  5 rating by Gil Ben-Harosh
"Nikki was great in helping me get a quote to insure our condo and made the process of finalizing everything quick and easy."

Salvador Jimenez

January 11, 2023

5  out of  5 rating by Salvador Jimenez
"Claudia from Jackie’s State Farm Office helped me with my auto insurance. I called thinking it was going to be stressful process but Claudia was able to make entire process run smooth, fast, and of course stres free."

Mary Avila

January 11, 2023

5  out of  5 rating by Mary Avila
"Nikki how can I thank you.!? I appreciate you following up with me and not forgetting about me. If I could give your customer service a 6 star rating I would. Thank you for going above and beyond."

Julio Diaz

January 11, 2023

5  out of  5 rating by Julio Diaz
"Nikki was very professional, very knowledgeable and was able to answer all my questions. Great service."

Ger'shon Paul

January 3, 2023

5  out of  5 rating by Ger'shon Paul
"The best service I’ve had !"

Oscar Hernandez

December 30, 2022

5  out of  5 rating by Oscar Hernandez
"Your employee was wonderful with me even tho I ghosted her for about 2 months. I called and it was like we had never parted ways. She quickly got me covered with insurance. I’m sure she isn’t just looking cute in the office. She roped me in and I will forever belong to her and State Farm. I love you all."

Richard Villarruel

December 29, 2022

5  out of  5 rating by Richard Villarruel
"Once again nikki was great went above n beyond I recommend this company to everyone there the best , there customer service is 10 out of 10 thank you"